Frequently Asked Questions
Please view below for help with the site. After reading the solutions, if your problem is not solved please contact us
- Searching & Viewing
- Top 6
- Rating & Commenting
- Creating a user account/profile
- First name
- Last name
- NickName
- Company Name
- email address
- and password
- Publishing
- RSS and subscribing to feeds
- Recent logos
- Recent logos for a particular profile
- Logos listed under a particular tag
- Comments posted against a particular logo
- Recent posts to the LogoSauce blog
- Comments attributable to a particular blog post
- Competitions
- Sponsorship
- Browser Settings
- LogoSauce Terms of Service
- You must be 13 years or older to use this Service.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you’d like.
- You are responsible for maintaining the security of your account and password. Netwrk cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have access to your account).
- If you are using a free account you are not permitted to block ads.
- One person or legal entity may not maintain more than one free account.
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- You expressly understand and agree that Netwrk shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Netwrk has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
- Abuse or excessively frequent requests to LogoSauce via the API may result in the temporary or permanent suspension of your account’s access to the API. Netwrk, in its sole discretion, will determine abuse or excessive usage of the API. Netwrk will make a reasonable attempt via email to warn the account owner prior to suspension.
- Netwrk reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.
- LogoSauce is a free service, however LogoSauce may at its sole discretion introduce paid services or may make some existing free services paid services in the future.
- A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number.
- All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
- You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Edit Profile link in the user navigation bar at the top of the screen. The Account screen provides a simple no questions asked Delete My Profile link.
- All of your Content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.
- Netwrk, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Netwrk service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your Account. Netwrk reserves the right to refuse service to anyone for any reason at any time.
- Netwrk reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
- Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the LogoSauce Site (www.logosauce.com) or the Service itself.
- Netwrk shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
- We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, you agree to allow others to view and share your Content.
- Netwrk does not pre-screen Content, but Netwrk and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
- By uploading material to the service you warrant that you have the legal right to do so and you indemnify Netwrk against all and any claims or actions by third-parties.
- You will include in your meta data for any material stored on the service details of the owner of any intellectual property in the content stored and include appropriate copyright notices where applicable.
- You will not use any content found on LogoSauce without the express written permission of the owner of the intellectual property in the content and will not copy, download, store or archive copies of the content without express written permission of its’ owner.
- Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
- Technical support is only provided to paying account holders and is only available via email (we try to respond within 1-4 hours).
- You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Netwrk, or any other Netwrk service.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Netwrk.
- We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Netwrk customer, employee, member, or officer will result in immediate account termination.
- You understand that the technical processing and transmission of the Service, including your Content, may be transfered unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
- You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages. *You must not transmit any worms or viruses or any code of a destructive nature.
- If your bandwidth usage exceeds the average bandwidth usage (as determined solely by Netwrk) of other LogoSauce customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
- Netwrk does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
- You expressly understand and agree that Netwrk shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Netwrk has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
- The failure of Netwrk to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Netwrk and govern your use of the Service, superseding any prior agreements between you and Netwrk(including, but not limited to, any prior versions of the Terms of Service).
- Questions about the Terms of Service should be sent to: support@logosauce.com.
How does search work
Search in LogoSauce has kept as simple as possible. Basic search by default will search all logos and looks at Logo name, Brand name, Company name, Notes and Tags and display these sorted by published date (most recent first).
What can I do with advanced search?
Advanced Search lets you limit search to a particular category such as Final Artwork, WIP, Competition Entries, For Sale OR to search user profiles AND/OR to change the sort order to by Date, by Score or by Name
How do I view logo detail and a larger image?
Search for the Logo you want - click on the thumbnail image to view the Gallery/Detail page. then click the logo again to view the Lightbox image
How can I access original or source artwork?
LogoSauce does not store source artwork. However we ask users to add information about where you can find the source artwork for the logo they have listed. If the information is provided - it can be found on the gallery/detail page of each logo.
Failing that you can contact the user who published the logo by checking out the users profile.
How is the top 6 decided?
The Top 6 logos and Top 6 profiles are listed on the Top 6 page. The top 6 listing is based on the total score value only of each logo and profile. Logos will change position accordingly.
Top 6 profiles differ slightly in that the total score of a profile is made up of the total scores of all logos submitted under that profile. So the more logos listed with good individual scores will elevate a profile up the rankings.
Who can vote (rate) or comment on a logo
You must be logged in to vote. To login you must have created a free user account(user profile) by signing up.
What is the difference between score and ratings and how are they calculated?
"e;Score "e; is the combination of views and votes. Score is calculated as follows. Each view is worth 1 point, each Yum vote is worth 1 points, each OK vote is worth 0 points and each Yuk vote is worth -1 point.
Rating is the average vote - Yummy, OK or Yucky. Total rating is based on an average vote. Yum worth 1, OK worth 0 and Yucky -1 divided by the number of votes.
Therefore logos with lots of views but limited voting may rise up the rankings - but we argue that more views generally will be attributed to popular logos or logos of interest. Also note that a view is counted for visitors who are not logged on whereas Rating is only from logged in users (members).
What is the Favourites number?
Favourites is the number of users who have added this logo to their favourites list. You must be logged in to add to favourites.
How do I report an inappropriate listing or feedback ?
Click the REPORT link in the Feedback section of the detail page for any logo. Upon receipt LogoSauce will inspect the logo and take action where necessary.
What is Textile ?
Textile is a simple markup language becoming popular on many websites, so that you can style your entries without having to use HTML. We provide a link to a Textile guide.
How do I create a logon (user account)
Click the Sign-up button and complete a basic profile. You will be instantly logged in and a confirmation email will be sent to you. We then recommend that you complete a more detailed profile and upload your first logo.
Does it cost anything?
LogoSauce™ is completely free and we aim to keep it that way.
LogoSauce is funded by sponsors and possibly advertising - although we aim to keep any advertising to a minimum.What information do we ask for?
When you sign up for a user account, we ask for the following information:
Building a profile
LogoSauce helps you build a profile so that visitors and users of the site can see your work and find you.
To make the most of profiles you should complete a full profile by clicking View Profile and then Edit Profile (you should be logged on).
You can then provide optional information such as a Location, Country, Job Title and Website address. You can also upload a photo or avatar to replace the standard avatar and write a personal biography.
This will help visitors - sometimes potential new customers - see if they want to work with you.
What is Textile ?
Textile is a simple markup language becoming popular on many websites, so that you can style your entries without having to use HTML. We provide a link to a Textile guide.
Who can publish?
Anyone with a user account can publish or list a logo. The site is created primarily for designers but we also encourage brand owners and brand managers to publish their logos.
What can be published?
Logos, icons, labels and badges. LogoSauce is all about Logos (duh?) and brands. So if your design or artwork represents a brand or an idea then we'd like to see it. We only allow the uploading of standard web suitable file formats such as JPG, GIF and PNG. Vector files (e.g .ai and .eps) canot be uploaded - so you will need either the right file format to upload or suitable software and skills to create the right file format.
Brand owners might like to ask for assistance from their current design services supplier to assist with data preparation.
What file format and size shouldn't be uploaded?
A 640 x 480px sized JPG. GIF or PNG. file formats should be uploaded. LogoSauce will then create 3 sizes from your uploaded file (Thumbnail, Gallery and Lightbox).
To get best results upload a 640 x 480 px image as an RGB JPG file. This may require placing your logo onto a 640 x 480px canvas to get the best positioning of the logo on the final page or if you are listing a reversed or coloured background image. If your image is less than 640 x480 pixels the lightbox sized image will not be created. 320 x 240 pixels is the minimum acceptable size.
How do I publish?
Logon and click Upload, Select your logo file, fill in the meta data fields and add your own tags if required, then click upload.
Next - check your listing. You can upload a new version of the logo file if you wish by clicking the Edit Logo button. Note that if you load a new version of the logo - your score for that logo will be reset to zero.
What is RSS?
RSS is short for Really Simple Syndication and essentially provide an XML data feed that you can subscribe to for site updates.
Feeds are updated in realtime as logos, posts and comments are added to the system by users. LogoSauce will rely on RSS to provide updates to users rather than email - which we reckon is less intrusive and you stay in control of what information you get.
What RSS feeds are available on LogoSauce?
Feeds are available for :
How do I subscribe?
Throughout the site you will see an orange RSS feed icon. Clicking the icon will either load the feed into your feed reader application or allow you to save the feed. Feeds can also be used to populate external applications with data, such as Widget (Mac) or Gadget (Windows Vista).
We intend to release a widget and gadget at a later date.
Who are competitions for?
Anybody can start a competition - but we expect companies who need a logo designed for them are the likely founders of a competition. Companies starting a competition for a commercial logo will be asked to provide a suitable reward or prize for the winner. Anybody can submit a design to a competition provided they have a logon. Competition entries will be searchable and related to the designers profile and to the competition itself. The designer will own IP in the entry until it is selected as a winner. Once selected IP will pass to the Competition founder provided they front up with the promised reward.
Submit a competition entry
Submitting a logo to a competition is easy - just select Competition Entry at upload time and then select the competition from the drop down competition box on the upload form. Your entry will then be attached to the competition and subtitled with competition entry.
A link to the competition will be placed on the gallery/detail page
Vote on submissions
You can vote and comment on competition entries like any other logo. Logon and click the Rate button next to the logo or scroll to the bottom of the pge to comment and vote.
Who selects the winner?
The winner is selected by the competition founder entirely at their discretion. While LogoSauce users vote and comment on entries, generating a score for each entry - the highest rated entry will not necessarily be selected. We want to encourage great logo design and we think the LogoSauce user community can help make the choice easier. However we realise choosing a logo is often a personal preference. So no guarantees and please don't shoot the messenger. :-)
What happens when a competition closes?
The competition will remain visible however no new entries can be made against the competition
LogoSauce is Free - how do you fund it?
LogoSauce is indeed free. We rely on funding from sponsors/advertisers. We also want to ensure that sponsors are companies that users are likely to be interested in and will not accept sponsorship or advertising from inappropriate companies
Interested in sponsorship or advertising on LogoSauce?
If you're interested in sponsorship please contact David Vaassen dv.netwrk@gmail.com
What's your policy on advertising from Designers?
We want designers profiles and work to speak for themselves, therefore our policy is to not accept advertising or sponsorship from designers or design firms. This would taint the results of search by companies looking for designers based on work and profile.
It's a Designer Democracy - we want your work to speak for you - not Ads.
Browser compatibility
LogoSauce is accessed over the internet through a web browser. As long as you use Microsoft Internet Explorer 6 (for PC), Firefox (for Mac, PC, and Linux), or Safari (for Mac) you'll be fine.
Cookies
LogoSauce uses cookies. Ensure that cookies are enabled.
By using the logosauce.com web site (“Service”), a service of NETWRK Web Services (“Netwrk”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
Netwrk reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the
Terms of Service at any time on the FAQ page of the LogoSauce website.
Violation of any of the terms below will result in the termination of your Account. While Netwrk prohibits such conduct and Content on the Service, you understand and agree that Netwrk cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
Account Terms
API Terms
Customers may access their LogoSauce account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses LogoSauce, is bound by the terms of this agreement plus the following specific terms: